FAQ

  1. Shipping & Handling Policy
  2. Shipping Prices
  3. Return / Refund / Cancellation Policy
  4. Dance Shoes
  5. Women's Dancesport Collection
  6. Dancewear
  7. Size Chart
  8. Dancewear Rentals
  9. Store / Retail
  10. Online / Email / Phone Orders
  11. Customer Service
  12. Payment Methods
  13. Gift Certificates
  14. Costume Care


1. Shipping & Handling Policy


Shoes

Free shipping and handling on purchases and returns of shoes. We pay shipping both ways. All of our products on this website are in stock and can be shipped the next business day via USPS priority mail. Normally, it takes 2 to 3 business days to receive the products after shipping. Clearance shoes are available while supplies last, please email contact@shallwedancedesigns.com or call (973) 542-8433 to verify availability before ordering.


Costumes and Accessories

Being that it is so important for dance costumes to fit perfectly, we highly recommend dancers come to our Retail Store to try on our wide selection of costumes rather than buying them online. Shipping costs depend on weight. Costumes in stock will be shipped the next business day via USPS priority mail, which takes approximately 2-3 business days. Domestic only.

2. Shipping Prices:


Costume Quantity and Type Price
1 Ballroom Dress $50
1 Latin Dress $20
1 Fringe Dress $20
1 Social Costume $10
1 Men's Costume $10
1 Children's Costume $10

3. Return / Refund / Cancellation Policy

Shoes

Return unworn, regularly-priced shoes within 90 days of receipt. Please include a copy of the invoice in the returned box. If you still have the box you received the shoes in, you can use that box. Otherwise, any shoe box will do. Mail the package preferably using regular US mail, or, by second choice, Priority Mail. You can use the USPS website to print a shipping label and schedule a package pickup at your home, or go to your local post office. Upon receipt of the shoes, Shall We Dance Designs will credit your account for the price paid for the shoes plus the return shipping cost. Store credit or an exchange are also available upon request.

Shoes purchased on sale and shoes that have been worn are non returnable and non exchangeable.

Costumes

Return unworn, regularly-priced costumes with tag attached within 10 days of receipt. Please include a copy of the invoice in the returned box. If you still have the box you received the costume in, you can use that box. Otherwise, any box will do. You can use the USPS website, the FedEx website or any other company to print a shipping label and schedule a package pickup at your home, or go to your local post office. Upon receipt of the dress, Shall We Dance Designs will credit your account for the price paid. Store credit or an exchange are also available upon request. Return shipping will not be refunded.

Costumes purchased on sale and costumes with fragrances, tanning spray, make-up, or stains of any kind are not returnable.


4. Dance shoes

Over 300 unique styles are available. See the table below, for the sizes we regularly have in stock. It is recommended that you come to the store to try on shoes, but if ordering online, it is suggested that you order your size as you would for any non-dance shoe (American sizes). We also have a few selections of wide and narrow shoes in stock. Please keep in mind that we offer free shipping for shoes, as well as reimbursing our customers for the cost of postage when shoes are returned or exchanged.

Size (USA):

Women's: 5-10 regularly in stock, 4 1/2, 10 1/2, 11 in some styles
Men's: 7-12 regularly in stock, 12 1/2, 13, 13 1/2 in some styles
Children's: 10 and up


5. Women's Dancesport Collection:



Dancesport Collection features shoes for dance competitions, showcases, or performances. All shoes are made of our premium quality satin material and superflex sole. The Superflex design feature extra padding for added comfort and flexibility.


6. Dancewear


A large inventory of dancewear inventory in most sizes are in stock and can be shipped the next business day. Most ballroom costumes are one-of-a-kind and are only in stock in one size.

All dance costumes include a built in bra, bodysuit and are made of stretchy materials such as lycra, lace, and mesh. Measurements below are approximate due to stretchability.

7.Size Charts: (numbers are in inches):


Size Chart for Women
Women's XS 32 25 35
S 34 27 37
M 36 29 38
L 38 32 41
XL 40 34 43
42 35 45
44 37 47
46 39 49

*Most of our dresses are made for 5'3" and 5'6" height. Some dresses are for 5'0" or 5'9" height. Please check the description of each dress for details.


**We offer limited styles for men and boys, please call or email us for more information.



8. Dancewear Rentals

Costumes are available for rent. When paying by credit card, the rental fee must be paid. We keep a copy of your credit card on file until the item is returned. When paying by cash, you deposit the total cost of the costume and the balance is credited to your account upon the return. Rentals are to be picked up and dropped off in our store.


Retail Price Rental Price for One (1) Week Each additional day
Under $500 $125 $20
$500 - $999 $175 $25
$1,000 + $225 $35


Costumes cannot be returned with fragrances, tanning spray, make-up, or stains of any kind. Please refrain from wearing perfume, make-up, or anything on your skin that could stain the dress. Dresses with stains of any kind will be considered purchased, and will not be accepted upon return.


9. Store / Retail

Location:

Address: 510 Franklin Ave. Nutley NJ 07110
Phone: 1-973-542-8433
Toll Free: 1-855-SWDANCE (1-855-793-2623)

Sunday & Monday CLOSED
Tuesday & Wednesday 10AM - 6PM EST
Thursday - Saturday 12PM - 8PM EST





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10. Online / Email / Phone Orders

Please browse our online gallery and place your order on the website, by email or by phone. All of our products are in stock and will be shipped the next business day.

To place your order, please:
Check Out via our website
Call Toll Free: 1-855-793-2623
Email: Contact@ShallWeDanceDesigns.com

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11. Customer Service

Phone: 1-973-542-8433
Toll Free: 1-855-793-2623

Customer service hours are:
Tuesday and Wednesday 10AM - 6PM EST
Thursday - Saturday 12PM - 8PM EST

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12. Pay Methods

We accept Visa, MasterCard, Discover, American Express and Paypal.

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13. Gift Certificates


Gift Certificates are available for purchase online, by phone, or in our store.

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14. Costume Care


Dresses with crystals: Hand wash Spot clean only Do not dry clean Do not emerge dresses with crystals in water

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